Privacy Policy

1. Introduction

At Gainz Grind (operated by AngadGo Nutrition LLP), we value the trust you place in us. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website www.gainzgriid.in (hereafter referred to as the "Website").

Note: This Privacy Policy is subject to change without prior notice. We encourage you to review this policy periodically to stay informed about how we protect your information.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you:

·       Create an account on our Website

·       Place an order

·       Contact us via phone, email, chat, or social media

·       Participate in surveys, promotions, contests, or events

We may collect:

·       Full name

·       Email address

·       Phone number

·       Shipping/billing address

·       Payment information (processed securely via third-party gateways)

·       Any other information you voluntarily provide

b. Automatically Collected Information

When you browse our Website or interact with our digital platforms, we may automatically collect:

·       IP address

·       Device type and browser

·       Pages visited and time spent

·       Cookies and tracking technologies (see Section 5)

·       Referring website

3. How We Use Your Information

We use the collected information to:

·       Process your orders and deliver products

·       Provide customer support

·       Improve our website, services, and offerings

·       Send order updates and transactional emails

·       Personalize your shopping experience

·       Inform you of new products, promotions, and updates (only if you opt in)

·       Detect and prevent fraudulent or illegal activity

·       Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share it in the following limited situations:

·       With government or regulatory authorities if required under law

·       With logistics partners, payment gateways, and service providers to fulfill your orders

·       In case of business transfer, merger, or acquisition

·       To detect and prevent fraud, identity theft, and other misuse

All third-party service providers are bound by confidentiality and data protection agreements.

5. Cookies and Tracking Technologies

Cookies are small text files placed on your device to enhance your user experience.

We use:

·       Session cookies (expire after you close your browser)

·       Persistent cookies (remain for a longer time)

These help us:

·       Remember your preferences

·       Track website traffic and performance

·       Personalize content and recommendations

You can disable cookies through your browser settings, though some features of the site may not function properly.

6. Opt-Out Policy

You have the right to opt out of receiving promotional or marketing communications.

You can do this by:

·       Clicking the “unsubscribe” link in our promotional emails

·       Emailing us at support@gainzgriid.in with the subject line "Unsubscribe"

Please note: You may still receive transactional messages related to your orders.

7. Data Security

We take your privacy seriously and implement appropriate security measures to protect your personal data.

We have implemented:

·       SSL encryption

·       Secure access controls

·       Internal access restrictions

However, no system is 100% secure. While we strive to protect your data, we cannot guarantee complete security against unauthorized access, disclosure, or misuse.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

·       Access the personal data we hold about you

·       Request corrections or updates

·       Withdraw consent for marketing use

·       Request deletion of your account and data (subject to legal obligations)

To exercise any of these rights, contact us at support@gainzgriid.in.

9. Children's Privacy

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us immediately.

10. Grievance Redressal

For any concerns regarding your personal data or this Privacy Policy, you may contact our Grievance Officer:

Name: Naman Agrawal
Email: support@gainzgriid.in